About Us
Welcome to The Patron Facility Management
We at Patron Facility Management Pvt. Ltd. acts as a one-stop destination
servicing our customers both local and PAN India locations, with a vast
experience and service excellence.
Who Are We
We take pride to introduce ourselves as a trustworthy, dynamic and
complied organization in the domain of Facility Management Services
established in the year 2008, set on our commitment and vision to become
leading and desired service provider in the domain of Comprehensive
Facility Management Services such as Engineering, Housekeeping,
Physical Security, Electronic Security, Repair and Maintenance, MEP,
Trunkey Projects, Manpower supply and Property Management Services.
Our Vision
Our vision is to be the most admired company & to become a
preferred service provider to the most demanding global clients
within our selected industries & through committed employees
and providing facility management by maximizing client’s asset
value through innovative solutions and giving them better
services and to provide 100% satisfaction to our customers by
providing dependable, honest, trained and dedicated team who
are highly motivated to do their personal best at every task before
them every day.
Our Mission
We Intend to provide our clients with the best quality service levels 100% satisfaction in futuristic for Facility Management Services with our experience through standards of excellence, to build a relationship of trust, dependability and to maintain a strong relationship as promised.
Our Strategy
Our strategy is to deliver sustainable and profitable growth
supported by a focus on Six key elements.
01.
People
Our employees are our assets and DNA of our business, the single factor
that makes the difference between PFMPL and our peers. Every year, we
make a significant investment in attracting, retaining and developing the
best talents our employees in the industry at all levels. This ensures that our
employees have the expertise to do a great job and are motivated to put the
client first by carrying out their tasks efficiently and effectively.
02.
Clients
Everything we do is focused and customer centric . We are all about service
excellence and mark our progress by client satisfaction and retention rates.
Our FM contract retention stands above 90%. We work towards and also
make sure that our track record in all verticals, for all client contracts,
reaches the same high standards.
03.
Operational excellence
Helping clients operate more efficiently is our core skill. The reason why
clients choose to work with us and why we have grown so consistently.
However, we strive towards a better way of working and deliver operationally
excellence our COE team ensures every time.
04.
New markets and services
Our current and future performance will be driven by our experience and
expertise in our core FM team, however, our skills are also relevant to
adjacent sectors where we can connect strategically with customers and
offer them efficient quality services.
05.
Risk
Operational Risk is not a ‘nice to have but an essential aspect of how we
work. Our approach to risk management is based on an enterprise-wide
the framework through which we identify, mitigate and manage our significant
risks at both an operational and strategic level.
06.
Responsibility
Our business is about more than delivering great service to clients and
meeting stakeholder expectations. As an employer, we touch the lives of
countless people, directly and indirectly. We have a huge opportunity to use
our expertise and resources to support local communities and minimize our
impact on the environment.
Why Choose Us?
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Some Numbers
We take pride as we have achieved these numbers.